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500 Internal Server Error

This error is often caused by one or more of the following issues:

- Incorrect file permissions such as 777 or 775 can cause this error. Folders should be 755 and files should generally be 644.

- If you have created a php.ini file or files, ensure the syntax within is correct or create a backup then delete the file to see if this corrects the issue.

- If you still have an error, create a backup of .htaccess and then remove the live .htaccess from the server to see if the error stops. If this solves the error you will need to add each bit of code in your .htaccess until the error returns, you'll then know which bit of code is causing the problem. Chances are the code is disabled as it is a security risk.


If you're still stuck please submit a ticket.

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