The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article 403 Forbidden Error
A 403 Forbidden error is usually seen when you have tried to view a web folder that doesn't...
Views: 1023
Article 500 Internal Server Error
This error is often caused by one or more of the following issues:- Incorrect file permissions...
Views: 863
Article Accessing Account Backups / Restoring Files/Databases
If you accidently corrupt or lose some files or damage a database, you can retrieve these...
Views: 1013
Article Brute Force Warning / Cant Login
You may see a 'brute force' warning when trying to log in if you or some one else has...
Views: 991
Article Cant access your website? Server Status page says everything is online?
It's likely that you've been blocked by our firewall. The server may appear as down...
Views: 1027
Article Common Paths - PHP, SendMail, Perl, ImageMagick, Python, Curl etc
Here are some commonly needed paths for scripts:...
Views: 2580
Article Hacked / Compromised / Defaced Website Help Guide
This article aims to outline how account compromises occur, the implications of being hacked, why...
Views: 1051
Article How to fix: fsockopen() unable to connect (Connection timed out) errors
Are you seeing an error like this on your page?  PHP Warning: fsockopen() unable to...
Views: 986
Article How to fix: URL file-access is disabled in the server configuration
Are you seeing an error like this on your page?  URL file-access is disabled in the...
Views: 1219
Article Importing MySQL into cPanel (& Common Mistakes)
To import a database into cPanel the database needs to exist.If it doesn't cPanel may give...
Views: 745
Article No web stats showing
Web stats processing is disabled by default so to conserve CPU resources.If you'd like to...
Views: 955
Article Official cPanel Manual
Click here to view the Offiicial cPanel Manual, every question you have related to...
Views: 1264
Article PHP Time Zone Errors
If you are seeing time or time zone error messages on your website, this can be solved by using a...
Views: 1059


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